Last checked on 30 November 2021 at 4:25 am
Xbox.com is accessible from our servers, this means that if you can't access Xbox.com then it is probably down just for you. Continue reading below to find a working solution for this problem.
Xboxlive may be down or not accessible for many reasons, such as due to Distributed Denial of Service (DDoS) attacks, temporary server maintenance or temporary DNS issues. Other reasons may include the possibility of power outage, slow bandwidth connection, and temporary downtime due to website transfer. Be aware that also your ISP may set restrictions that prevent you from visiting Xboxlive website.
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Users located in UK have reported sometimes problems accessing Xboxlive website. If you have problems to connect to Xboxlive or if it is not working correctly for you but it is accessible for other users, we can recommend you to get a VPN service to unblock access to Xboxlive now. Moreover, with a VPN you can encrypt your Internet traffic, so hackers can't spy your online activity and can't sniff your login credentials.
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You should wait a few minutes and try to connect again to Xbox.com website, in most cases there may be temporary server errors that are commonly fixed in few minutes (or in some cases after hours) by the system administrators that work at Xboxlive. Another recommendation is to look on the official Xboxlive profile on social networks to see if they have posted info about the downtime issues.
Recommended: Xboxlive official Facebook page →
If Xboxlive is slow or you have problems loading Xboxlive web pages, try to press CTRL+F5 in your web browser to refresh the webpage. If this doesn't work, try to close and re-open the web browser. Alternatively, try to clear your web browser's cache, or to disable a browser plug-in\addon that you have recently installed. Also a firewall software may cause troubles, try to disabling it temporarily or uninstalling it.
Recommended: Clear Cache on Firefox →
Sometimes your DNS servers may be the cause, because some ISPs have slow DNS servers or because they block access to Xboxlive via DNS web filters. The fastest solution to fix this problem is to use different DNS servers, such as the Google Public DNS. It is very easy, you just need to change the DNS servers IP addresses to 220.127.116.11 (primary) and 18.104.22.168 (secondary) and reset your Internet connection, it may work for you.
Recommended: Get Google Public DNS →